In a world of delayed replies and offshore ticket queues, Sazmining is setting a new standard for Bitcoin mining support.

Our team isn’t just responsive — we’re relentless. Every question, every bug report, every setup issue? We’re on it fast… and we see it through.

Here’s how we did in May 2025 👇

⚡ 9-Minute First Response

When you reach out, you hear back within minutes — not hours.

Our median first reply time was just 9 minutes, with most replies handled through real-time messaging.

✅ 100% Resolution Rate

We solved every single ticket in May.

Not most. Not almost. All of them.

→ 256 tickets created. 256 solved. 0 left behind.

🔁 One-Touch Resolutions (74%)

Nearly 3 out of 4 tickets were solved in just one message.

That means less back-and-forth, less waiting, and more Bitcoin mining.

⏱️ Speed to Resolution

• 47% of issues fully solved in under 1 hour
• 65% resolved in under 5 hours
• Only 5% took longer than a day

This is world-class performance — and we’re just getting started!

🔌 Support Where You Need It

• 49% of all support requests came via in-app Messaging
• 25% via API integrations
• 24% through Email
• Just 2% came through a manual Web form

Our team is available wherever you are — and we keep response times tight across all platforms.

💬 Why It Matters

You’re not buying socks. You’re mining Bitcoin.
When something goes wrong, it’s not a minor inconvenience — it’s your revenue stream.

At Sazmining, we treat every rig like it’s our own.
Because if you’re trusting us with your mining operation, we owe you speed, clarity, and results.

And that’s exactly what we deliver.

👉 Ready to Experience World-Class Customer Service? Start Mining with Saz Today!